Privacy Policy

1. Information We Collect

When you use Healing Waves, we may collect the following information:

• Email address when you subscribe to our newsletter or create an account
• Payment information processed securely through Stripe (we never store your card details)
• Usage data through Google Analytics (page views, session duration, general location)
• Device information such as browser type and operating system

2. How We Use Your Information

• To deliver purchased programs and digital products
• To send email communications you have opted into (newsletters, product updates)
• To process payments securely via Stripe
• To improve our website and services through anonymized analytics
• To provide customer support

3. Third-Party Services

We use the following third-party services:

• Stripe for payment processing
• Google Analytics for website analytics
• Vercel for website hosting
• Kit (ConvertKit) for email marketing
• Skool for community and course delivery

Each service has its own privacy policy governing how they handle your data.

4. Data Protection

We implement appropriate security measures to protect your personal information. Payment data is handled entirely by Stripe and is never stored on our servers. We use HTTPS encryption for all data transmission.

5. Your Rights

You have the right to:

• Access, correct, or delete your personal data
• Unsubscribe from email communications at any time
• Request a copy of all data we hold about you
• Object to the processing of your personal data

6. Cookies

We use essential cookies for website functionality and analytics cookies (Google Analytics) to understand how visitors interact with our site. You can disable cookies in your browser settings.

7. Contact

For privacy-related questions or requests, contact us at zoe@healingwaves.co.